Returns and Rembursement

You can buy with confidence on BIKINIWORLD: even if your purchase does not satisfy you fully you can return the goods you have purchased by following the simple and convenient return process not later than 10 working days from the moment you receive the goods (working days start from the proof of delivery date).

 

How to return an item 

You may choose how to manage returns:

• Replacement of the purchased product;

Reimbursement: the price paid for returned products, excluding shipping charges, gift wrapping and any other applicable costs.

• in order to exercise the right of withdrawal, you must comply with the following simple conditions:

• communication of your intention to return a product must be made not later than the fourteenth business day after the date of receipt, by e-mail to customerservice@bikiniworld.it

• If you do not inform us of your decision by this deadline, your request cannot be accepted.

• Products must be returned via a single shipment, inside their original packaging.

• Products must be returned intact and must not have been used or damaged.

Shipping costs for sending and receiving returned and refunded products shall be borne by the buyer

If the above-mentioned conditions are not complied with or returned products are found to have been damaged or used, Bikiniworld reserves the right not to accept the return. In such a case, you may decide to receive the products you purchased once again, but in this case you shall bear the shipping costs.

Refund times

Refunding of the price of the products shall be made not later than 30 days from the date of receipt of the return. The time required for refunds varies depending on the payment method you used; more specifically:

  • Credit Card: the technical time to obtain a refund depends on the institution that issued your credit card.

  • Pay Pal: refunds shall be credited to your Pay Pal account and will be immediately displayed. Pay Pal will send you a communication informing you of the refund and you will be subsequently contacted via e-mail by our customer care department.

  • Bank wire transfer: in this case you'll be contacted by our customer care department, which will ask you for your bank details in order to carry out the refund of the amount paid. The technical time to credit a bank account depends on your bank’s procedures.

 

Returns shipment procedure

Once you have exercised the right of withdrawal within 14 days of receipt of the goods, by written notice, you'll have another 15 days to return the goods to:

Bikiniworld S.r.l.
Corso Alessandro Volta, 526
80040 Terzigno (NA) Italy


Copyright © 2015 Bikiniworld srl - P. IVA 06896681217 - info@bikiniworld.it.